
More than 200 passengers—many of them IT consultants heading for Monday kick-offs—were stranded at Pune Airport on 9-10 January after two Akasa Air flights to Goa and Ahmedabad departed over five hours late. The Goa service, scheduled for 18:00 hrs, finally lifted off at 00:50; the Ahmedabad rotation left at 04:00. (timesofindia.indiatimes.com)
Travellers complained of scant updates and insufficient refreshments. Some passengers told local media they would have driven rather than wait if delays had been communicated sooner. Akasa said the hold-ups were due to “operational reasons” and claimed ground staff provided regular briefings—a version many flyers dispute.
For corporate mobility teams, the episode is a reminder that India’s booming but capacity-tight domestic aviation market can upend tight connection windows, especially when crews are rotated from congested metros. Missed onward international flights from Goa’s Mopa airport and Ahmedabad’s new terminal reportedly cost several firms re-issuance fees.
Under India’s DGCA passenger-rights rules, delays over six hours require airlines to arrange hotel accommodation or offer full refunds. Lawyers note that failure to comply can attract penalties up to ₹10 lakh.
Travel-management companies advise booking earlier departures or building cushion time into itineraries during January, when dense fog in North India and crew-rostering bottlenecks often cascade across flight networks.
Travellers complained of scant updates and insufficient refreshments. Some passengers told local media they would have driven rather than wait if delays had been communicated sooner. Akasa said the hold-ups were due to “operational reasons” and claimed ground staff provided regular briefings—a version many flyers dispute.
For corporate mobility teams, the episode is a reminder that India’s booming but capacity-tight domestic aviation market can upend tight connection windows, especially when crews are rotated from congested metros. Missed onward international flights from Goa’s Mopa airport and Ahmedabad’s new terminal reportedly cost several firms re-issuance fees.
Under India’s DGCA passenger-rights rules, delays over six hours require airlines to arrange hotel accommodation or offer full refunds. Lawyers note that failure to comply can attract penalties up to ₹10 lakh.
Travel-management companies advise booking earlier departures or building cushion time into itineraries during January, when dense fog in North India and crew-rostering bottlenecks often cascade across flight networks.
Source: The Times of India