Dubai Customs announced on 1 May 2026 that from 10 May forward, users of the Dubai Trade platform must log in with UAE Pass— the country’s federated digital-identity solution—when submitting import declarations and claims. The change replaces the existing digital-certificate login for most transactions, although both methods will run in parallel during an initial transition phase. UAE Pass links a user’s Emirates ID to a verified mobile credential, enabling single-sign-on across more than 10,000 government and private-sector services. By mandating the system for trade filings, customs officials aim to tighten identity assurance, cut fraud and streamline multi-company access for logistics groups that manage declarations across several entities. Only “Advanced” or “Qualified” UAE Pass accounts—those that have completed Emirates ID face-to-face or biometric verification—will be accepted. Basic accounts opened with just email and phone details will be blocked from submission. Companies therefore have nine days to upgrade staff credentials and align user profiles in the Mirsal customs system. Freight forwarders, free-zone operators and in-house supply-chain teams should audit user lists immediately to avoid clearance delays. Training manuals and webinar slots have been published on the Dubai Trade portal, and a help-desk has been stood up to fast-track mass onboarding. The move is part of a wider national push towards 100 % digital government services. Immigration stakeholders expect a similar UAE Pass requirement to reach the federal ICP Smart Services visa portal later this year, potentially making the app a single gateway for work permits, Emirates ID renewals and business-visitor extensions.
Source: Dubai Trade
